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E-WF: Why Does the AWE Workflow Preview Approval Option Shows Two Different Routing and Approver Path and Steps For Different Users With the Same Role? (Doc ID 3054766.1)

Last updated on OCTOBER 21, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Goal

In PeopleTools 8.59/FSCM 9.2 PUM 49, when using the Preview Approval option in the Approval Setup configuration page, for different users, different routing approval paths and steps are generated. This is causing the wrong workflow to be generated.

Please explain why using different users generate different steps? Is there a field/flag/configuration that can be set to ignore user and always generate the correct steps?
 

Solution

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In this Document
Goal
Solution
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