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When Viewing the College Financing Plan on an iPhone Mobile Device, the Last Sentence of the Description is Cut-Off. Android Devices Provide an 'Show More' Option to see the Full Text. (Doc ID 3056895.1)

Last updated on NOVEMBER 04, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When viewing the College Financing Plan page via an Apple (iPhone) mobile device, the last sentence in the description is cut off.

Expect to see the full text as documented:
'The Financial Aid College Financing Plan is a standardized federal award notice designed to simplify the financial aid information for prospective US citizens and permanent residents who have applied to multiple institutions. The College Financing Plan is intended to provide families with a tool to compare the Net Cost (total cost minus grants and scholarships) at each institution.'

The issue can be reproduced at will with the following steps:
1. Log in as a student on an iPhone mobile device
2. Click the Financial Aid Tile
3. Click the College Financing Plan from the left-hand navigation.
4. Once on the page, note the description text.

Cause

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In this Document
Symptoms
Cause
Solution
References


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