HCM: New Hire Email Notification to Benefits Admin Not Sending After Implementing Notification Composer
(Doc ID 3057013.1)
Last updated on NOVEMBER 08, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After implementing Notification Composer, the email sent to Benefits Admin when a new employee is hired is not being sent.
The issue can be reproduced at will with the following steps:
1. Hire new employee through Manage Hires page
2. Check the email inbox for the Benefits admin (as delivered, someone with the Benefits Administrator role)
3. No benefits email is received by that user.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |