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EGL: When Attaching File in Flat File Ledger Import Page, User Gets Signed Out. (Doc ID 3057844.1)

Last updated on NOVEMBER 06, 2024

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attaching a file that for multiple Business Units of about one (1) gigabyte file size in Flat File Ledger Import page, the user gets signed out.  With smaller files, this is not an issue.

Error:

Your PeopleSoft connection expired.
For increased security on this site, connections are expired after 20 minutes of inactivity.

Steps to replicate:

1.  Get the flat file of data of about one (1) gigabyte in file size.
2.  Navigate to General Ledger > Ledgers > Import Ledger from Flat File.
3.  Attach the flat file.  Note that issue is with when attaching the file to the page, not when clicking the Run button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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