My Oracle Support Banner

PeopleSoft Self Service T4 - Some Users Get Error: "Unable to generate PDF output. (2002,580)" (Doc ID 3058119.1)

Last updated on NOVEMBER 13, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to generate ESS T4, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Login To PIA
2. Navigate to Employee Self Service > generate T4 2023 report
3. Notice the error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.