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E-PUM: PUM Image Deployment Hangs on Starting PeopleSoft Domains Step When Running startPIA.sh (Doc ID 3059403.1)

Last updated on NOVEMBER 20, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.61 and later
Information in this document applies to any platform.

Symptoms

Deploying the PUM (PeopleSoft Update Manager) Image hangs on the Step: 'Starting PIA Domain'. 

The process does not error out or quit. 

Starting the Default Initialization of PeopleSoft Environment:

Setting up System Settings: [ OK ]
Deploying Application Components: [ OK ]
Deploying Oracle Database Server: [ OK ]
Deploying PeopleTools Components: [ OK ]
Setting up PeopleSoft OS Users Environment: [ OK ]
Setting up PeopleSoft Database: [ OK ]
Setting up PeopleSoft Application Server Domain: [ OK ]
Setting up PeopleSoft Process Scheduler Domain: [ OK ]
Setting up PeopleSoft PIA Domain: [ OK ]
Setting up Shares: [ OK ]
Changing the Passwords for the Environment: [ OK ]
Updating table for PUM Multi-Language Support: [ OK ]
Setting up automated PUM downloads and updates: [ OK ]
Configuring Pre-Boot PeopleSoft Environment: [ OK ]
Configuring components for PUM downloads and updates: [ OK ]
Starting PeopleSoft Domains:

NOTE: The PIA domain eventually gets started. However, since there is no error, the psft_puppet_apply.sh is not generated and thus the process cannot be reinitiated.


The issue can be reproduced at will with the following steps:
1. Run the deployment script.
2. Provide the necessary information.
3. Notice that the process is just stuck on Starting PeopleSoft Domains step.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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