EPY: QP2/CP2 Balance From Previous Company Is Causing the CP2/QP2 to Refund on Paycheque (Doc ID 3059893.1)

Last updated on NOVEMBER 20, 2024

Applies to:

Symptoms

After applying Patch 36441845, the QP2/CP2 Balance from Previous Company is producing the refund of CP2/QP2 on the review paycheque when running payroll calculation.
  
Since the employee maxed out in previous company, it should not be considering the CP2/QP2 calculations.

The issue can be reproduced with the following steps:
1. Hire an employee in Ontario - Workforce Administration>Personal Information>Add a Person
2. Hire an employee in Quebec - Workforce Administration>Personal Information>Add a Person
3. Update Employee Tax Data with the maximum for CPP and Additional CPP in Previous Company section for Ontario employee - Payroll for North America>Employee Pay Data CAN>Tax Information>Employee Tax Data
4. Update Employee Tax Data with the maximum for QPP and Additional QPP in Previous Company section for Quebec employee - Payroll for North America>Employee Pay Data CAN>Tax Information>Employee Tax Data
5. Create paysheets - Payroll for North America>Payroll Processing CAN>Create and Load Paysheets>Create Paysheets
6. Run the payroll calculation - Payroll for North America>Payroll Processing CAN>Produce Payroll>Calculate Payroll
7. Review the paycheque for both the Ontario and Quebec employee and the results is unexpected - Payroll for North America>Payroll Processing CAN>Produce Payroll>Review Paycheque

Changes

Cause

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