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E-CLOUD: IMPORT Environment Fail With org.apache.sshd.common.SshException "Failed to get operation result within specified timeout: 30000 msec" (Doc ID 3060482.1)

Last updated on NOVEMBER 24, 2024

Applies to:

PeopleSoft Cloud Manager - Version 18 and later
Information in this document applies to any platform.

Symptoms


When attempting to import an instance to create environment on PeopleSoft Cloud Manager (CM), the following error occurs.


Java Exception: com.peoplesoft.pa.cl.common.SshException: org.apache.sshd.common.SshException: DefaultConnectFuture[opc@xxxxxxxxx/10.0.0.23:22]: Failed to get operation result within specified timeout: 30000 msec: during call of com.peoplesoft.pa.cl.envimport.ImportUtility.discoverLnxInstance.



The issue can be reproduced at will with the following steps:
1. Goes to environment tile
2. Click 'Import environment' button
3. Fill in details, then click Discover

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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