E-WF: When Mass Approve Time Report Approvals from Portal, Error "Fetching Array Element 1: Index is not in Range 1 to 0" Pops up (Doc ID 3060488.1)

Last updated on NOVEMBER 27, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

The site has the following :

Interaction Hub PUM 17, PeopleTools 8.60.05.
FSCM 9.2 PUM 48, PeopleTools 8.60.05.

When mass approving one or more Time Report requests in Portal, the following error pops up.

ERROR
-----------------------

Fetching array element 1: index is not in range 1 to 0.
EOAW_APPROVAL_MM_FL.integration.outboundHandler.OnExecute Name:doPreProcessing PCPC:6540 Statement:131
Called from:EOAW_APPROVAL_MM_FL.awCore.approval.handler.OnExecute Name:doPreProcess Statement:296
Called from:EOAW_APPROVAL_MM_FL.contentPanel.control.OnExecute Name:EOPCApprovalButtonClick Statement:176
Called from:EOAW_APPROVAL_MM_FL.mainControl.OnExecute Name:EOPCApprovalButtonClick Statement:352
Called from:EOAWMA_MAIN_FL.GBL.EOAW_ACTPB0_WK.EOPCOBJ_BUTTON_L0B.FieldChange Statement:1
While fetching the value of an array element, the index was not within the length of the array.

The issue can be reproduced at will with the following steps:

1. Log into Portal.

2. Click Approval tile.

3. Select one or more same Time Report approval requests.

4. Click Approve button.

5. Observe the error.