E-PPR / E-PIA: Configurable Search Setup Causes Loss of Criteria Fields on Field Prompt Lookups (Doc ID 3061001.1)

Last updated on JANUARY 15, 2025

Applies to:

Symptoms

Prompt Lookup dialogs for 'UserID' fields ('Alternate User ID', 'Supervising User ID', or 'Reassign Work To') does not display the 'search area', which would allow to filter results to be selected for the field, when Configurable Search is enabled for the component being accessed.

The issue is reproducible with the following steps:
1. Enable Configurable Search for User Profiles component, in PeopleTools > Utilities > Manage Configurable Search.
2. Set the Default Search Presentation to Advanced.
3. Access the User Profile component in PeopleTools > Security > User Profiles > User Profiles. Open any user profile.
4. Go to the Workflow tab.
5. Click on the prompt lookup icon (magnifying glass) for the 'Alternate User ID' field.
    Observe that there's no search area to further filter the results. The Search criteria is missing.
   
The same behavior is observed on fields 'Alternate User ID', 'Supervising User ID', or 'Reassign Work To'..

Cause

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