Benefits Enrollment Health Savings Account Incorrect Contribution Limit Error When There Are Multiple Health Savings Accounts (Doc ID 3061207.1)

Last updated on FEBRUARY 26, 2025

Applies to:

Symptoms

The employee has multiple Health Savings Accounts (HSA) available for election. In Fluid Self Service, he/she elects to contribute to the first listed HSA and selects Done. The employee returns to the tile and attempts to change the elected contribution. If that contribution is not within the minimum and maximum of the HSA Plan shown last in the list or the last HSA Plan shown is an employer-only Plan, the employee receives the following error:

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Benefits Enrollment.
     2. Employee opens the Event.
     3. Employee selects the HSA tile.
     4. Employee selects an amount between the minimum and maximum for the Plan shown on the page and selects Done..
     5. Employee selects the HSA tile again.
     6. Employee changes the elected contribution and tabs from the field.
     7. Error displays online.

Changes

Cause

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