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Count of Dependents INcorrect on Health Benefit Tiles on Fluid Benefits Enrollment (Doc ID 3061475.1)

Last updated on DECEMBER 06, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The count of dependents on the Health Plan tiles on the Benefits Enrollment page does not match the number of dependents shown as covered on the Benefit election pages,

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Open Enrollment tile, Benefits Enrollment step, Health Benefits tiles.
     2. Employee sees that 2 dependents are enrolled.
     3. Employee Select the Done button.
     4. The count on the Benefits Enrollment page does not display as 2.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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