Remote Worker Changing Workplace Support Step Description Is Not Loading The Answers Of The Employee Questionnaire
(Doc ID 3061806.1)
Last updated on DECEMBER 09, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When the Activity Guide Template: RWORKER , Workplace Support Step Description is changed the Employees Answers are NOT pulled in to the page for the manager.
Steps to reproduce the issue:
1. Change the name of the Step Workplace Support in the Activity Guide
Navigation: Enterprise Components > Activity Guide Composer > AG Composer Templates > Activity Guide Templates
2. The employee can see the new name of the step :
Employee Self Service Homepage > Remote Worker Tile > Click on Add Request
3. The manager tries check the answer for the questionnaire:
MSS Home Page > Remote Worker Request Tile > Select an Employee’s Remote Worker request > Click on Request Details Row > Click on View Questionnaire link
The questions are pulled but without the answers.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |