EeS: Closed Receipts Can be Copied to Fluid Self Service Invoice, Causing Voucher Creation to Fail with Pre-Build Invalid Receipt ID Error
(Doc ID 3061809.1)
Last updated on DECEMBER 09, 2024
Applies to:
PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Closed Receipts can be copied to Fluid Self Service Invoice. This results in Voucher is not getting created due to pre-build errors.
Steps:
1. Create a new receipt.
(Navigation: Purchasing > Receipts > Add/Update Receipts)
2. Close the receipt.
(Navigation: Purchasing > Receipts > Close Receipts)
3. Login to Supplier Portal with LSA user and create a new SSI.
(Navigation: Supplier Secure Home Page> Invoices and Payments>Self Service Invoice)
4. Select "Copy from Packing Slip" Option:
- Closed Receipt is available.
5. Select the canceled receipt and finish creating the invoice.
- Invoice created.
6. Check Voucher in Quick Invoice Entry:
(Navigation: Accounts Payable > Voucher > Quick Invoice Entry)
- Quick Invoice created in "Build Voucher" Status.
7. Run Voucher Build from Quick Invoice Entry page - Action field.
- Observe Quick Invoice Voucher moves to Pre-Edit Error status with the following errors:
• RECEIVER_ID: Receipt Number Invalid Receiver ID.
• RECV_LN_NBR: Receipt Line Invalid Receiver Line Number.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |