My Oracle Support Banner

Additional Info Page Of "Application For Graduation" Shows No Additional Information Available After Enabling a Drop Zone (Doc ID 3062876.1)

Last updated on DECEMBER 13, 2024

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Campus Solutions 9.2


Users are unable to hide the message "No additional information is available'' when adding a dropzone to the self service graduation page  SSR_GR_APP_DZ_FL.
 
The issue can be reproduced at will with the following steps:
1. In App Designer create a sub page for something a unique need like  'hat size needed'.

2. Peopletools > Portal > Confirgure Drop Zone for the SSR_GR_APP_FL component.
add your subpage to the drop zone.

3. Log into self service as the student click the fluid Academic Records tile > Application for Graduation. Work your way thru the activity guide until you get to your drop zone sub page and see the message "No Additional Information Available” displayed below your drop zone.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.