GP MEX: When Changing Payment Type in Request Loan Mex Page The Error Message "Duplicate Key Value (15,7)" Appears.
(Doc ID 3062878.1)
Last updated on FEBRUARY 13, 2025
Applies to:
PeopleSoft Enterprise HCM Global Payroll Mexico - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Unable to update (change the loan payment type) in Request Loans MEX from flat amount to percentage.
Steps to reproduce the issue:
1.Navigate to Global Payroll & Absence Mgmt > Payee Data > Loans > Request Loans MEX and select the employee who have the CRED INFONAV loan:
Employee loan data:
Loan Definition
------
Date: 01/01/2024
Total Amount: 99999999.0000
Payment Type: Flat Amount
Loan Details
-----
01/01/2024 ICV - Loan Definition
Loan Schedule
-----
01/01/2024 Payment Amount 1000
2.Change the Payment Type to ‘Percentage’.
Update the following fields:
Payment Type: Percentage
Loan Details
-------
Date 04/22/2024 - ICV - Loan Definition
Loan Schedule
-----
04/01/2024 Percentage 20
3. Error Message
Duplicate key value (15,7)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |