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HCM: Cover Letter Attachment (Required) Verbiage is Misplaced and Not Announced When Candidate Applies for Job in Screen Reader Mode (Doc ID 3062994.1)

Last updated on DECEMBER 13, 2024

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When candidate applies for job using screen reader mode, the verbiage in the cover letter attachment section is misplaced and a screen reader such as JAWS does not announce the section at all.

Steps to reproduce:

  1. Access Candidate Gateway in Screen Reader mode.
  2. Follow the activity guide: on Step 2 (Resume) the heading for Cover Letter Attachment (Required) section is displayed next to the Attach Resume button and not below as its own header.
  3. If candidate is using assistive technology, such as JAWS, this verbiage is not announced. The entire section is skipped and the user is unaware how to proceed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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