Employee Cannot Make Benefits Elections Within Onboarding Activity Guide
(Doc ID 3064971.1)
Last updated on DECEMBER 27, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee is reaching the Benefits Enrollment step in the Onboarding Activity Guide, they receive the message:
You do not have an open benefits enrollment. Contact the Benefits Department if you have any questions.
Steps to reproduce the issue:
1 .Employee navigates to Employee Self Service homepage > Onboarding tile, Benefits Enrollment step.
2. Message displayed online.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |