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When Open Customer Information – General Info Tab with Screen Reader Enabled, the Focus Is on the Name 1 Edit Box Instead of General Info Links or Other Editable Fields Before It (Doc ID 3065600.1)

Last updated on JANUARY 03, 2025

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When open General Info tab with screen reader enabled, it focuses first on the Name 1 edit box instead of General Info Links or other editable fields before it.

Steps to reproduce the issue

1. Navigate to Menu > Customers > Customer Information > Create Customer Information;
2. Select existing data;
3. The General Info tab is displayed. Screen reader application focuses first on the Name 1 edit box.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 References
References


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