ECM 9.2: Payment Status Goes to Error When Successful Acknowledgement File is Run For ACH Payments.
(Doc ID 3065880.1)
Last updated on JANUARY 08, 2025
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When uploading a successful Payment Acknowledgement File for a payment made through ACH Payment Method, the payment status changes to 'Error'.
1. Create a Payables voucher with any bank with FG payment method and CCD+Layout.
Accounts Payable > Vouchers > Add/Update > Regular Entry
2. Generate the payment and dispatch
Financial Gateway > Process Payments > Dispatch Payment
3. Run the Acknowledgement process
Financial Gateway > Process Payments > Import Acknowledgement Files
4. See the payment status has gone to Error
5. Open the Acknowledgement File to see the message as Invalid return code
Financial Gateway > Review Payments > Payment Files > Acknowledgement Files
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |