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E-CLOUD: Import Custom Win MT Instance May Ignore Cloud Folder Sync Failure (Doc ID 3066114.1)

Last updated on JANUARY 07, 2025

Applies to:

PeopleSoft Cloud Manager - Version 18 and later
Information in this document applies to any platform.

Symptoms

When attempting to use import node to add a windows MT tier to an existing environment in PeopleSoft Cloud Manager,
the following error occurs.

03 Jan 2025 21:05:34,619 [PRCSDOM Thread-2] DEBUG com.peoplesoft.pa.cl.envimport.WinClientSyncActionImpl [] - bout : username = opc, ipaddress = xxxxxxxxxx.oraclevcn.com, fileserver = x.x.x.x:/cm18fs-export
Exception details:the specified credentials were rejected by the server

03 Jan 2025 21:05:34,619 [PRCSDOM Thread-2] DEBUG com.peoplesoft.pa.cl.envimport.WinClientSyncActionImpl [] - berr :
03 Jan 2025 21:05:34,621 [PRCSDOM Thread-2] DEBUG com.peoplesoft.pa.cl.envimport.WinClientSyncActionImpl [] - Successfully synched cloud folder



The issue can be reproduced at will with the following steps:
1. Import win MT node to existing environment
2. Give a wrong admin id/pwd
3. Start import, check details for import tab result
4. It still show 'Sync Windows MT Instance' success
5. Check on win box, no cloud folder on d: drive

Cause

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In this Document
Symptoms
Cause
Solution
References


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