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In Advisor Center, Clicking Course History Tab Displays a Classic Configurable Search Page Instead of the Course History Page. (Doc ID 3067271.1)

Last updated on JANUARY 21, 2025

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In Self-Service Advisor Center, when clicking the Course History Tab, the resulting page displayed a configurable search page (PTS_CFGSRCH_CL) for classic components instead of the Course History page (SSS_MY_CRSEHIST).

Tested on CS 9.2 , PUM 33 , 8.61.05 .

The issue can be reproduced at will with the following steps:

  1. Navigate to Self Service > Advisor Center > Advisee Student Center.
  2. View Course History in “Other Academic Information” dropdown
  3. Course History Page (SSS_MY_CRSEHIST) returns, as expected
  4. Return to Student Center and then Click on “Course History” Tab
  5. Notice that this search returns a PTS_CFGSRCH_CL configurable search page for classic components instead of the Course History page (SSS_MY_CRSEHIST).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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