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Search Results Error ‘No Courses Available for Selected Filters’ When Trying to Search for a Class Using Using (-) Hyphen. (Doc ID 3067807.1)

Last updated on JANUARY 16, 2025

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When user attempts to search for a specific academic session for example Eight Week - Second (8W2) , performing the search using hyphens or forward slashes fetches no results and displays 'No Courses available for selected filters'.
Similarly when user attempts to search for the class by removing the (-) hyphen and entering text matter Eight Week Second, the class is found in the search results .

This issue occurs when the long name for the field SESSION_CODE and value (Eight Week - Second) includes a hyphen as a Translate value

The issue can be reproduced at will with the following steps:
1. Login as an Advisor or a Student
2. Click on Manage Class Tile
3. Class Search and Enroll
4. Search with ‘Eight Week Second’
5. Notice that the classes with session ‘Eight Week -Second’ displays in the Result.
6. Now Search with ‘Eight Week -Second’ adding a hyphen
7. The Page Displays 'No Courses available for selected filters'


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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