EEX 9.2: Expense Report Error Message Reappears After Attaching Receipt To Correct A Missing Receipt Error.
(Doc ID 3068216.1)
Last updated on JANUARY 27, 2025
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When creating an expense report without receipt, error "Missing Receipt" shows up correctly. The error disappears after attaching a receipt but on the Submit page, if the user clicks on Update Details, the error reappears.
"Expense Entry Errors.
Correct the following errors prior to submission
No Receipt - Expense amount is over 0 CAD and you do not have a receipt. Explain why
Missing Receipt"
Steps:
1. Setup Expense Definition with Receipt Required as "Always" and select "Enforce Receipt" for any Expense type
Set Up Financials/Supply Chain > Business Unit Related > Expenses > Expenses Definition
2. Create an expense report for the same Expense type that has Receipt required enabled.
Expenses Homepage > Create Expense Report Tile
3. Click on Review and Submit expense report to see error saying "Missing Receipt"
4. Click on Update Details and attach a receipt.
5. Click on Review and Submit again to see no errors.
6. Click on Update Details again to see that error still exists.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |