How are Level/Load Rules Determined when a Student is Repeating Courses? (Doc ID 3069997.1)

Last updated on FEBRUARY 06, 2025

Applies to:

Goal

Incorrect Student Level Determination in Case of Repeated Courses

When a student repeats a course (e.g. ACCT 100), their student level is calculated incorrectly during the semester of the repeated attempt.
For example, a student took ACCT 100 in Fall 2023 and received a poor grade (e.g. C-). They then re-enrolled in the same course in its next offering (Fall 2024) to improve their grade.
Throughout Fall 2024, the system appears to double-count the credits from both attempts of the course (Fall 2023 and Fall 2024) when determining the student level.
This issue persists until the grades for the repeated course are posted for the current term (Fall 2024).

How does this process work?
 

Solution

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