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My Team Tile : View Employee Personal Info Links Points to "Employee Search Criteria' Classic View (Doc ID 3070484.1)

Last updated on FEBRUARY 11, 2025

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The 'View Employee Personal Info' back button on the various pages accessed via the links (except the Birthday link) on the bottom of 'Employee Information' page takes the user to the 'Employee Search Criteria' Classic page instead of the Employee Personal Information page.

Steps to replicate the issue:
1. Login as a Manager and navigate to Manager Self Service Fluid Homepage > My Team Tile
2. click on the Related Actions arrow for a Direct Report and select Job and Personal Information > ‘View Employee Personal Info’
3. on the Employee Information page, click on the ‘Birthday’ hyperlink
4. ‘Birthday’ page opens up and click on the ‘Return to Employee Information’
5. The link brings the user back to the ‘Employee Information’ and click on the ‘Email Address’ link
6. The Email Addresses page opens and click on "Return to Select Employees"
Observe: when I click on the "Return to Select Employees" back button, it takes the user to the Classic ‘Employee Selection Criteria’ page.
The page title is ‘Employee Personal Information’ but the actual page content is about ‘Employee Selection Criteria’

Cause

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In this Document
Symptoms
Cause
Solution
References


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