EAR 9.2: While Selecting Inactive Customer On Regular Deposit, NAME1 Field Is Not Populated In The PS_PAYMENT_ID_CUST Table
(Doc ID 3070642.1)
Last updated on FEBRUARY 10, 2025
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
While Selecting Inactive Customer On Regular Deposit, NAME1 Field Is Not Populated In The PS_PAYMENT_ID_CUST Table.
The issue can be reproduced with the following steps:
1. Navigate to Accounts Receivable -> Payments -> Online Payments -> Regular Deposit.
2. Select the Inactive customer on Payments tab.
3. Save the page.
4. Verify the PS_PAYMENT_ID_CUST table, The NAME1 field is not populated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |