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"Find Team Member" Search from Enter Time Page Does Not Properly Populated the "Hours to be Approved" and the Exceptions Fields (Doc ID 3071456.1)

Last updated on FEBRUARY 10, 2025

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using the "Find Team Member" search from Enter Time page,  the search results does not properly populated with the "Hours to be Approved" and Exception counts.


Steps to replicate the issue:
1. Navigate to Manager Self Service > Team Time Direct Reports tile.
Result: The exceptions and hours to be approved are displayed properly.
2. Click on "Find Team Member" and search for a team member
Result: The hours to be approved and exceptions are not populated. Even the label is wrong in some rows.

Cause

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In this Document
Symptoms
Cause
Solution
References


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