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E-IB: Getting an IBRK-27 Sys Audit Error After Setting up PERS_EMERGNCY_CONTACT_SYNC Service Operation From CS To HCM (Doc ID 3071754.1)

Last updated on FEBRUARY 12, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

After setting up PERS_EMERGNCY_CONTACT_SYNC service operation from CS (Campus Solutions) to HCM, running a sys audit report resulted in an IBRK-27 error, as shown below.

Integration Broker Audits
Result: Exception(s) Found
(IBRK-27) : Operation with no Service name in PSOPERATION table:

Service Operation
-----------------

PERS_EMERGNCY_CONTACT_SYNC



Replication steps:

1. Set up the integration from CS to HCM.
2. Query the PSOPERATION table using a SQL editor, and observe that the IB_SERVICENAME is blank for the service operation above.


Environment:

PeopleTools 8.60.13
CS 9.20 PUM 33/HCM 9.20

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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