While Reconciling a pCard and Entering a Comment and Attachment, Upon Saving the Page, The System Gives an Error "Receipt Is Required for Line 1, Credit Card Number xxxxx" (Doc ID 3074113.1)

Last updated on FEBRUARY 28, 2025

Applies to:

Symptoms

Purchasing BU, the Receipts Required flag is selected for Procurement Cards. Also have a threshold assigned. Reconciling a pCard and entering a comment and attachment, upon saving the page, we are getting an error that a receipt is required, even though we attached the receipt.


The issue can be reproduced at will with the following steps:
1. Navigate to the Reconcile pCard Statement page. (Financials Supply Chain > Purchasing > Procurement Card > Reconcile > Reconcile PCARD Statement)
2. Enter Search criteria and click search.
3. Update the status for all rows to Verified and enter a description.
4. Click on the comments icon for each line and enter a comment and attachment.
5. Click Save.
6. Get the reported error.

Changes

Cause

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