EAP: Match Exception Collaboration Summary Page Filter Error After Populating Options, "An Error Occurred. Please Consult Your System Log For Details."
(Doc ID 3075709.1)
Last updated on MARCH 11, 2025
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Match Exception Collaboration Summary page Filter errors received after adding filter options. This started after applying Bug 36318850, Bug 37528465, Bug 37536851, Bug 37551652 and Bug 37528464.
ERROR
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Message: An error occurred. Please consult your system log for details.
Message: An occurred which requires that this page be cancelled.
A previous error message has been displayed showing an error from which the component processor can not recover.
You must cancel the current page and reselect it.
STEPS
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1. Home > Payables Operations > click Match Exceptions tile
2. Match Exception Collaboration Summary page
a. Click icon for Filter
b. Date Selection: Date Type = Specific Dates, From Date = 2/27/2025, To Date = 3/6/2025
c. Other Filters: Supplier ID = USA0000005
d. Click Done
3. Message: An error occurred. Please consult your system log for details. > click OK
4. Message: An error has occurred which requires that this page be cancelled.
A previous error message has been displayed showing an error from which the component
processor can not recover. You must cancel the current page and reselect it. > OK
Changes
Applied Bug 36318850, Bug 37528465, Bug 37536851, Bug 37551652 and Bug 37528464.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |