EPY: Box 17 Future Pay Field Disappearing From ROE Data 2 Page After Running PAY107CN (Doc ID 3075867.1)

Last updated on MARCH 10, 2025

Applies to:

Symptoms

Box 17 future pay field disappears from ROE Data 2 page when the process is run through to import the ROE Web Bulk.

We would expect the Box 17 on the ROE Data 2 page to be visible with the information that was entered for Box 17 section after the import.


The issue can be reproduced with the following steps:
1. ROE Data is set to "Generate" - Payroll for North America>Periodic Payroll Events CAN>Record of Employment>Update ROE Data
2. Verify that Box 17 section is visible on ROE Data 2
3. Run PAY105CN - Payroll for North America>Periodic Payroll Events CAN>Record of Employment>Create ROE Web Export File
4. Run PAY107CN - Payroll for North America>Periodic Payroll Events CAN>Record of Employment>Import ROE Web Bulk File
5. Once files is imported, verify on the ROE Data 2 that the Box 17 section is no longer visible - Payroll for North America>Periodic Payroll Events CAN>Record of Employment>Update ROE Data

Cause

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