Affordable Care Act (ACA) Files Rejected by the IRS With Error: The Manifest 'SoftwareId' must match an existing 'SoftwareId' in the IRS database.
(Doc ID 3077138.1)
Last updated on MARCH 17, 2025
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The IRS rejected the Affordable Care Act (ACA) files with the following error:
ERROR
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The Manifest 'SoftwareId' must match an existing 'SoftwareId' in the IRS database.
Steps to reproduce the issue:
1. Run the Create ACA XML Files process (Navigation: Benefits > ACA Annual Processing > Transmittal and Forms > Create ACA XML Files).
2. Submit the files to the IRS.
3. See the error on the IRS rejection letter.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |