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E-PORTAL: "Related Content" Is Displayed on Context Bar, Rather Than the Title of Content When Viewing a Managed HTML Content (Doc ID 3079293.1)

Last updated on APRIL 02, 2025

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

"Related Content" is displayed in Context Bar, rather than the title of Content when viewing a managed html content.

The issue can be reproduced at will with the following steps:

1. Log into Interaction Hub.

2. Click a content tile. 

3. Observe "Related Content" in Context Bar.

Cause

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In this Document
Symptoms
Cause
Solution
References

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