EAR9.2 : Receiving "Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)" Error When Trying To Delete AR Online Items Which Have Inactivated ChartFields
(Doc ID 3080510.1)
Last updated on APRIL 08, 2025
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to delete the Payment Group, below error occurs indicating for group IDs linked to deactivated ChartField values.
The issue can be reproduced at will with the following steps:
1. Create Online Item and click on create Accounting entries and enter chart field value. and in Group Action Select “Batch Standard”.
Account Receivable->Pending Items->Online Items->Online Group Entry
2. Close the Period.
SetUpFinancials/Supplychain->BusinessUnit related->General Ledger->Open Periods->Open Period Updates
3. Run ARUPDATE.
Account Receivable->Receivable Update ->Request Receivable Update and ARUPDATE process went to success
4. Goto Correct Posting error page and select the Group ID.
Account Receivable->Receivable Update->Correct Postinog error->Online Item
5. Inactive Chartfield.
SetUpFinancials/Supplychain->Common Definition->Design Chartfields->Define Values->Define Chartfield Values
6. Open the period.
SetUpFinancials/Supplychain->BusinessUnit related->General Ledger->Open Periods->Open Period Updates
7. Click on delete Group.
Account Receivable->Receivable Update->Correct Posting error->Online Item
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |