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EAR9.2 : Receiving "Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)" Error When Trying To Delete AR Online Items Which Have Inactivated ChartFields (Doc ID 3080510.1)

Last updated on APRIL 08, 2025

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to delete the Payment Group, below error occurs indicating for group IDs linked to deactivated ChartField values.

"Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)"

The issue can be reproduced at will with the following steps:

1. Create Online Item and click on create Accounting entries and enter chart field value. and in Group Action Select “Batch Standard”.
    Account Receivable->Pending Items->Online Items->Online Group Entry
2. Close the Period.
    SetUpFinancials/Supplychain->BusinessUnit related->General Ledger->Open Periods->Open Period Updates
3. Run ARUPDATE.
    Account Receivable->Receivable Update ->Request Receivable Update and ARUPDATE process went to success
4. Goto Correct Posting error page and select the Group ID.
    Account Receivable->Receivable Update->Correct Postinog error->Online Item
5. Inactive Chartfield.
    SetUpFinancials/Supplychain->Common Definition->Design Chartfields->Define Values->Define Chartfield Values
6. Open the period.
    SetUpFinancials/Supplychain->BusinessUnit related->General Ledger->Open Periods->Open Period Updates
7. Click on delete Group.
    Account Receivable->Receivable Update->Correct Posting error->Online Item

Cause

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In this Document
Symptoms
Cause
Solution
References


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