E-RD: E-mail Notification Fail to Trigger Intermittently (Doc ID 3080545.1)

Last updated on APRIL 07, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.61 and later
Information in this document applies to any platform.

Intermittently, the process scheduler is failing to send out the notification e-mails.

The following error was observed in the .stdout log file:

At the same time, the PSDSTSRV service was restarting and causing Process Status notification failure to not be reported by e-mail.

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In this Document

Symptoms

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