E-OS: / E-ES: Round-Trip Test Crashes and Kicks the User Out of the System
(Doc ID 3080857.1)
Last updated on APRIL 11, 2025
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.60 and laterInformation in this document applies to any platform.
Symptoms
When performing the Round-Trip Test in PeopleToos > Search Framework > Utilities > Search Instance Diagnostics, at Step 3: Crawl, the system spins and user is kicked out.
The issue was reproducible in the customer site with the following steps:
1. Navigate to PeopleTools > Search Framework > Utilities > Search Instance Diagnostics.
2. Click on STEP 1: Ping Test. Observe that the ping is successful.
3. Click on STEP 2: Deploy. Observe that the Deploy test is successful.
4. Click on STEP 3: Crawl. Observe that the page just spins and then the user is kicked out of the system.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |