Enrollment Add and Drop Problems Caused by Class Association Numbering (Doc ID 608655.1)

Last updated on JUNE 17, 2016

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

  1. A course has only one component and can be enrolled multiple times within the same term. Class sections are created for the course using the default class association number of '1' for each section. Customer enrolls a student for two or more sections in the same term. Customer then processes a drop request for one of the sections. The enrollment engine drops ALL sections.
  2. Class sections are created for a course using the default class association number of '1' for each section. The school allows students to drop and add new sections or swap to new sections during the drop/retain period. In a case where a drop/add action or a swap was done to a different section during the drop retain period and the new section was later dropped, the enrollment engine will update all the dropped sections with the same drop date.
  3. Dynamic dated classes are created using the same class association number for each section. When students attempt to add or drop some sections, the add, drop or swap action is not processing according to the dynamic dates calculated for the particular section.

Cause

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