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Outbound EC Agent ECOUT001 Produces Blank File (Doc ID 608722.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 683272




Symptoms

On : CS 9 or 9.2

ACTUAL BEHAVIOR
---------------
When running outbound ec agent - the ecout001 sqr - the process produces a blank file.

EXPECTED BEHAVIOR
-----------------------
File should be populated with the oubound loan information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run process

WHAT IS WORKING
--------------------------
Process may have worked before upgrading the application or Tools

Changes

 Application or Tools may have been upgraded.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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