Benefits Administration Error: Event Rules Not Found / GET-EVENT-RULES
(Doc ID 610717.1)
Last updated on NOVEMBER 11, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 7.5 to 9.1 [Release 7.5 to 9.0]Information in this document applies to any platform.
Symptoms
Benefits Administration Open Enrollment Information Center > Troubleshooting Benefits Administration > Troubleshooting Benefits Administration Errors
When running Benefits Administration (PSPBARUN), an error is encountered in the log file:
ERROR
-----------------------
No Rules Found For Event Rules Id/Class
Here is an example of the error in PSPBARUN log file shows
Benefit Program Assignment Ended at 17:45:14.64.
Option Processing Started at 17:45:14.70.
Check Messages!!!
Progress Report: 20 Records Processed for a Total of 20
Progress Report: 20 Records Processed for a Total of 40
Progress Report: 20 Records Processed for a Total of 60
ERROR EMPLID=xxxxxx ,EMPLRCD#= 0
at pos 00021
at pos 00021
at pos 00021
at pos 00021
Application Program Failed
In Pgm Section : GET-EVENT-RULES
ERROR EMPLID=xxxxx ,BENEFIT_RCD#= 0
Application Program Failed
In Pgm Section : ELECT-OPTIONS(PSPBAELT)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |