Benefits Administration Error: Event Rules Not Found / GET-EVENT-RULES (Doc ID 610717.1)

Last updated on FEBRUARY 16, 2017

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 7.5 to 9.1 [Release 7.5 to 9.0]
Information in this document applies to any platform.

Symptoms

Benefits Administration Open Enrollment Information Center > Troubleshooting Benefits Administration > Troubleshooting Benefits Administration Errors

When running Benefits Administration (PSPBARUN), an error is encountered in the log file:

ERROR
-----------------------
No Rules Found For Event Rules Id/Class

Here is an example of the error in PSPBARUN log file shows

Benefit Program Assignment Ended at 17:45:14.64.                             
Option Processing Started at 17:45:14.70.                                    
Check Messages!!!                                                             
      Progress Report:      20 Records Processed for a Total of      20    
      Progress Report:      20 Records Processed for a Total of      40    
      Progress Report:      20 Records Processed for a Total of      60    
ERROR EMPLID=101005              ,EMPLRCD#=  0   

                                       at pos 00021
                                       at pos 00021
                                       at pos 00021
                                       at pos 00021
                                                                                 
Application Program Failed                                                     
 In Pgm Section  : GET-EVENT-RULES                                            
                                                                                 
ERROR EMPLID=101005              ,BENEFIT_RCD#=  0                           
                                                                                 
Application Program Failed                                                     
 In Pgm Section  : ELECT-OPTIONS(PSPBAELT)                           

Cause

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