EPI: Payroll Interface Export Process ABENDED at Step PI_INRUN.2EXPORT.Step01 (PeopleCode) - Troubleshooting Tips (Doc ID 610783.1)

Last updated on MAY 03, 2021

Applies to:

Purpose

Listed below are troubleshooting tips to consider when Payroll Interface export process runs to "No Success" with the following (or similar) information displayed in logfile:

PI_INRUN Application Engine program calls COBOL program PIPINRUN using the Remote Call PeopleCode function. This error is a high level indication that a problem occurred during the COBOL process PIPINRUN. To trouble shoot the error requires more detail obtained from the console out file generated by the process named PIPINRUN_nnnnnn.out. This file contains all the displays generated by the various COBOL programs that are executed by the process chain initiated from PI_INrun (AE process)

Please note that when you reprocess the failed PI Run, the process scheduler may try to retart the prior failed AE process, causing a restart in the middle instead of a full reexecution from the beginning. This will result in the error: "all processes suspended".

To prevent this, delete all failed requests from the process request table via Process Monitor.

If you require further assistance in troubleshooting the error and log a Service Request, please attach the logfile (or "out" file) to your SR.  More information can be obtained by use of the Trace SQL option provided for COBOL processes.

Troubleshooting Steps

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