Last updated on APRIL 15, 2016
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When running EDI Export (or EC Outbound Agent) the process fails and the SQR.Log that is generated includes the following message:
Could NOT Convert External ID at the EC Queue Level.
EC Queue Instance = 488.000000
EC Transaction ID =
DESF03IN
EC Queue Business Unit =
EC Queue Customer or Vendor Value/TPID = 1
EC Queue Entity Code =
Error on line 1603:
(SQR 3301) Program stopped by user request.
DIAGNOSIS: Query the PS_ECQUEUE table for the ECQUEUINSTANCE and ECTRANSID that is failing. Note the values that are in the fields:
BUSINESS_UNIT
ECENTITYCD_BU
ECCUSTVNDRVAL
ECENTITYCD_EXT
These values are inserted into PS_ECQUEUE by the COBOL process that populates the EC tables..
Also a SQR.LOG was collected with the -debughv SQR flag set on the Process Scheduler tab in configuration manager.
RE
Cause
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