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Financial Aid Commonline: ECOUT001 "Could NOT Convert External ID at the EC Queue Level" (Doc ID 610906.1)

Last updated on OCTOBER 11, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On: CS 9 or 9.2, Financial Aid, Loan Processing

When attempting to run Outbound EC Agent, ECOUT001, in order to process Commonline Loans,
the following error occurs.

ERROR
-----------------------
Could NOT Convert External ID at the EC Queue Level

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Financial Aid > File Management > Commonline Loans
2. Run Outbound EC Agent





Cause

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In this Document
Symptoms
Cause
Solution

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