Financial Aid Commonline Outbound EC Agent (ECOUT001) Error "Could NOT Convert External ID at the EC Queue Level"
(Doc ID 610906.1)
Last updated on JANUARY 13, 2022
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to run Outbound EC Agent, ECOUT001, in order to produce outbound files for Commonline Loans, the following error occurs:
"Could NOT Convert External ID at the EC Queue Level"
The issue can be reproduced at will with the following steps:
- Navigate to Financial Aid > File Management > Commonline Loans
- Run Outbound EC Agent
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |