System Generates SA's For a Premise that Has its SA's Stopped, Including Abolis

(Doc ID 612710.1)

Last updated on APRIL 04, 2003

Applies to:

PeopleSoft Enterprise Revenue Management Billing - Version: 8.9 - Release: 8.9

Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 717658

Symptoms


The system generates SA for a new customer at a premise where the previous customer has his SA stopped, SP abolished, and the service meter removed.
But if the SA's have the closed status, the system works correctly by not generating any SA's, once the Start Service is initiated.


Cause

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