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E-PORTAL: How To Delete Homepage Personalizations (Cache) For Portal Users? (Doc ID 615390.1)

Last updated on JUNE 19, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms


Customer wants to delete personalizations for all of the Portal Users - essentially resetting the look and feel.  This is often the case with removal of pagelets no longer desired.  For instance, a pagelet is added as optional-default for annual enrollment, and is no longer needed.

Cause

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