My Oracle Support Banner

The Required Field Stays Grayed Out, Since Service Point's Main Page Allows Def (Doc ID 615515.1)

Last updated on NOVEMBER 05, 2019

Applies to:

PeopleSoft Enterprise Peoplesoft CIS - Version 7.6 and later
Information in this document applies to any platform.

Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200727483


In the Service Point's Main Page, when the Source Status is changed to 'Disconnect', the 'Disconnect Location' stays grayed out. But since this is a required field, upon saving the page an error is encountered as follows:
Disconnect Location is Required, if Source Status is 'Disconnect'. (18027, 4006)......

The issue seems to be related to allowing deferred processing for the Source status field, under the Page Field Properties.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.