Field Order is Not Being Created for a Stop Service, When There are Multiple Me (Doc ID 615563.1)

Last updated on APRIL 04, 2003

Applies to:

PeopleSoft Enterprise Revenue Management Billing - Version: 8.9 - Release: 8.9

Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200727664

Symptoms


When stopping a service, No Field Activity get created. The issue seems to be due to having multiple meter On/Off events. During the Stop Service request, the following error is encountered:
Warning:  Field Activity does not exist on FA Profile for SP Type, Event, Cond, Disc: (E-COM,STOP,10):. Continue? (18027,8046)

Cause

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