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Field Order is Not Being Created for a Stop Service, When There are Multiple Me (Doc ID 615563.1)

Last updated on MARCH 25, 2019

Applies to:

PeopleSoft Enterprise Revenue Management Billing - Version 8.9 and later
Information in this document applies to any platform.

Information in this document applies to any platform.



This document was previously published as Customer Connection Solution 200727664

Symptoms


When stopping a service, No Field Activity get created. The issue seems to be due to having multiple meter On/Off events. During the Stop Service request, the following error is encountered:
Warning:  Field Activity does not exist on FA Profile for SP Type, Event, Cond, Disc: (E-COM,STOP,10):. Continue? (18027,8046)

Cause

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In this Document
Symptoms
Cause
Solution

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