E-PRCS: Process Scheduler Tips For Unexpected Behavior (Doc ID 615950.1)

Last updated on MAY 02, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 7.5 and later
Information in this document applies to any platform.
SPECIFIC TO: PT8.1x,.8.4x
Checked for Relevance on 05-JUL-2013


Symptoms

Sometimes the Process Scheduler behaves erratically with the following symptoms:

a) 'Database Error Encountered' error messages in the Process Scheduler log file pointing to no specific error, (such as the offending SQL Statement).

b) Multiple rows of a single process are entered into the PSPRCSRQST table regardless if that process is a recurrence or not, (in one scenario there was 13,000 rows of the same process).

c) Process Scheduler comes up without issue, however it is not initiating any processes. Furhtermore, those processes that are in an 'Initiated' or 'Processing' status do not complete.

Cause

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