The system allows any file with any content to be an attachment (Doc ID 616337.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise CRM Order Capture - Version 8.4 and later
PeopleSoft Enterprise CRM Support - Version 8.1 and later
PeopleSoft Enterprise CRM Integrated FieldService - Version 8.1 and later
PeopleSoft Enterprise CRM Marketing - Version 8.1 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.1 and later
Information in this document applies to any platform.
Checked for relevance on 17-Dec-2012

This document was previously published as Customer Connection Solution 200731102




Symptoms

The system allows any file with any content to be an attachment and that attachment could have malicious content. Does PeopleSoft have the functionality to prevent this?

SCENARIO:
The system allows any file with any content to be an attachment and that attachment could have malicious content. We have to write a filter to scan ASCII attachments for certain characters. We need some help in building this filtering function. Based on what the developers have seen they believe Peoplesoft already has some filtering code that we might be able to use. Is that a possibility?

Cause

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