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E-PORTAL: Corrupted Nodes - An Error Has Occurred" During Login (Doc ID 616371.1)

Last updated on DECEMBER 27, 2023

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Customer modified the local node of the Enterprise Portal and when they try to login to Portal they get an error message: "An error has occurred, you may attempt to signin again.  If your attempt fails please contact your system administrator."

Other common errors:

"Error: Error getting content

The portal was unable to retrieve the page you are looking for"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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