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E-PIA - An Error has occurred - Network Error \ njava.io.EOFException (Doc ID 616496.1)

Last updated on APRIL 04, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.1 and later
Information in this document applies to any platform.

Information in this document applies to any platform.



SPECIFIC TO:

PT8.1x



This document was previously published as Customer Connection Solution 200731782

Symptoms

 
A PIA request fails with the following error seen in the weblogic.log

Service failure occurred: retrying the request

Service retry failure occurred.
[Tue Oct 22 10:10:18 PDT 2002] bea.jolt.ServiceException: bea.jolt.JoltRemoteService(ICQuery)call()\nbea.jolt.Sessi
onException: Connection recv error\nbea.jolt.JoltException: [1] NwHdlr.recv(): Network Error\njava.io.EOFException
A Jolt error has occurred while communicating with the Application server.  Cancel the current operation and retry.
  If the problem persists contact your system administrator. Error Code:100
Application Server last connected //ptg-sun01_12355
bea.jolt.ServiceException: bea.jolt.JoltRemoteService(ICQuery)call()\nbea.jolt.SessionException: Connection recv er
ror\nbea.jolt.JoltException: [1] NwHdlr.recv(): Network Error\njava.io.EOFException
        at bea.jolt.JoltRemoteService.call(JoltRemoteService.javANSWER:341)
        at bea.jolt.JoltRemoteService.call(JoltRemoteService.javANSWER:253)
        at psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.javANSWER:421)
        at psft.pt8.net.NetService.requestService(NetService.javANSWER:141)
        at psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.javANSWER:268)
        at psft.pt8.jb.JBEntry.processRequest(JBEntry.javANSWER:267)
        at iclientservlet.onAction(iclientservlet.javANSWER:948)
        at iclientservlet.service(iclientservlet.javANSWER:259)
        at javax.servlet.http.HttpServlet.service(HttpServlet.javANSWER:865)
        at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.javANSWER:120)
        at weblogic.servlet.internal.ServletContextImpl.invokeServlet(ServletContextImpl.javANSWER:915)
        at weblogic.servlet.internal.ServletContextImpl.invokeServlet(ServletContextImpl.javANSWER:879)
        at weblogic.servlet.internal.ServletContextManager.invokeServlet(ServletContextManager.javANSWER:269)
        at weblogic.socket.MuxableSocketHTTP.invokeServlet(MuxableSocketHTTP.javANSWER:365)
        at weblogic.socket.MuxableSocketHTTP.execute(MuxableSocketHTTP.javANSWER:253)
        at weblogic.kernel.ExecuteThread.run(ExecuteThread.javANSWER:129)


Cause

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In this Document
Symptoms
Cause
Solution

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